New UK AI laws could be passed ‘sooner than expected’

-New survey commissioned by Auxilion and HPE reveals that UK-based enterprises using green technologies are spending on average £917,540 on this annually-
-Just under 4 in 5 (79%) of IT decision makers say sustainability is a current key priority-
-87%* of IT decision makers have already invested or are planning to invest in AI sustainability solutions in the next 12-24 months-
UK enterprises are spending just shy of £1 Billion each year on green technologies, according to a new survey jointly commissioned by Auxilion, a leading provider of digitally transformative IT services and solutions, and Hewlett Packard Enterprise, the global edge-to-cloud company. The survey, which was conducted by Censuswide and involved 100 IT decision makers in UK enterprises with 250+ employees, found that enterprises who are using green technologies are spending on average £917,540 on these annually.
The survey highlighted the commitment of UK enterprises to sustainability, with just under 4 in 5 (79%) of IT decision makers stating that sustainability is a current priority for the organisation, and 84% stating they were proud of their company’s commitment to green IT.
The reason behind the intention of UK enterprises making sustainability a priority was the direct impact it has on their business. When surveyed, three quarters (75%) of IT decision makers said they consider sustainability key to business growth, 76% said it was key in attracting and retaining talent, and 72% said it is a key differentiator when choosing a vendor.
The focus of the survey then turned to the role of AI in achieving sustainability goals. When asked, 87%* of IT decision makers said they have already invested or are planning to invest in AI sustainability solutions for their business in the next 12-24 months. The data revealed an annual amount of £1,029,524 spent on AI sustainability solutions for those stating they have already invested or are planning to. With 76% of IT decision makers surveyed stating that AI has a significant role to play in achieving sustainability targets, this figure is set to increase.
Donal Sullivan, CTO, Auxilion, commented on the results: “As shown by this research and our recently released report, it is positive to see organisations putting their money where their mouth is by investing in green technology. What the report and survey data highlights is a direct link between sustainability and business growth, which is something the industry has been debating for some time. We expect to see this investment by UK enterprises in green technology increase over time, as well as the role of AI in enabling organisations to deliver on their sustainability targets.”
“One of the most interesting elements of the survey was how an organisation’s sustainability commitment and credentials can help to attract and retain the best talent – which is a critical issue for any organisation. Sustainability is important to many people, and this is something leaders need to consider.”
The survey was commissioned in partnership with Hewlett Packard Enterprise, the global edge-to-cloud company.
For more information about Auxilion, visit www.auxilion.com.
About the survey
Survey conducted by Censuswide, surveying 100 IT decision-makers in enterprises (250+ employees) aged 18+ across the UK in February 2024 (14.02.2024 – 19.02.2024). Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles.
Auxilion
Auxilion is an award-winning provider of IT services, delivering bespoke solutions for public and private organisations in the UK and Ireland. Auxilion’s range of services includes consulting, project management, project delivery, digital and managed services. Backed by one of the largest project management teams in the country, the company ensures the successful delivery of large-scale IT projects, programmes, and strategies.

 

The essence of partnership

How Gigabit Networks is empowering MLCS with high quality products and marketing support
In the dynamic realm of full-fibre connectivity and IT services, Gigabit Networks is committed to building relationships that go beyond transactional interactions to drive mutual success.
As the company’s CEO and Co-founder David Yates told Technology Reseller when we interviewed him recently, if you are a Gigabit reseller partner, you are not just a number.
“We want to work with our partners. We like to sit down with them and say ‘What are your ambitions? Where do you want to get to? And how can we help you get there?’ Some of the things you’ll get from us are almost bespoke marketing support – ‘What do you want to do? Do you want to do a door knocking campaign? Well, we can probably find people to help you do that and provide the collateral for it. Do you want to do direct mail or a digital campaign? We’ve got expertise in-house that can help with that too.’ We’ve had really good success with some of our smaller partners with this approach.”
A good example is its recent collaboration with Mike Luxford, Founder of full-fibre internet reseller MLCS, a provider of telephony, connectivity and IT services to small businesses in the Peterborough area.
In line with its collaborative ethos, Gigabit Networks recognised the value of going beyond just the supply of full fibre and wireless connectivity products, effectively becoming an extension of the MLCS team, handling everything from deployment and technical support to help with sales.
When the opportunity arose for MLCS to exhibit at the Peterborough Biscuit B2B exhibition it was natural for Gigabit Networks Business Account Manager Andrew Beattie to join MLCS on its stand, doubling resources and increasing opportunities for connections and leads. Gigabit Networks continued its support after the event, supporting MLCS in closing sales, generating leads and exploring cross-selling opportunities.
This is the essence of genuine partnership: quality full-fibre business products, unwavering support and meaningful relationships

For more information on partnering with Gigabit Networks, please visit

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Scale and reach

How Climb Channel Solutions and Cloudian are working together to help channel partners address opportunities in AI and hybrid cloud

Climb Channel Solutions is a fast- growing US distributor with big ambitions for the UK and EMEA, following its acquisitions of Sigma Software Distribution in 2020, Spinnakar in 2022 and DataSolutions last October.
Specialising in emerging tech, primarily in the datacentre, infrastructure and cybersecurity sectors, Climb’s global revenues hit $1.26 billion in 2023, up from about $300 million four years ago.
According to Chief Revenue Officer Gerard Brophy, this makes Climb big enough to give vendors the scale they need, but small enough to make decisions very quickly.
“We are very much a people business and our resellers and vendors like dealing with us because we just get stuff done. Ultimately, what we’re about is speed to market. Our vendors want to be in front of the customers as soon as possible, so that’s the service we offer. From quoting and invoicing to delivery, speed is everything. I see us as more of a sales and marketing business than a distribution business.”
He adds that channel gives emerging vendors scale and an extended salesforce, plus the support infrastructure, professional services and training that a distributor like Climb provides to help them establish a market presence and grow more quickly.
“We like to take vendors early and act as a proxy, taking their technology to market and creating their footprint. Compared to the broadline model, where it seems to me that everyone’s fighting over the same deals, we’re always looking ahead. We’re always evangelising. What’s the next best thing that’s going to come out of Silicon Valley? That’s why resellers want to work with us.”
Reciprocal value
One Climb vendor that Brophy holds up as an example of a company that understands the reciprocal value of channel relationships is Cloudian, a specialist in S3-compatible object storage systems founded in 2011 to help enterprises address the cost and complexity of data storage at a time of massive growth in unstructured data and data gravity, where applications move to where the data resides to ensure performance and security.

It does this by bringing the scale and affordability of cloud-native storage technology to enterprise data centres, where it can be controlled and secured in on-prem and hybrid cloud deployments running on industry-standard servers or Cloudian appliances.
Cloudian’s two building blocks are:

a highly scalable HyperStore platform, which joins together nodes in multiple locations, data centres and geographies to form a cluster that can be scaled to exabyte size and managed as a single system, with a 70% lower TCO than conventional storage systems; and
fully native interoperability with the Amazon S3 API, the de facto standard in S3 object storage used by thousands of applications from the likes of Adobe, Commvault, Microsoft SQL, Rubrik, Snowflake, Splunk, Teradata, Veeam, Veritas and many others.

“At the scale data is being created you really need a modern API that’s designed for scale of exabytes of data and this is why we focus as a company on the Amazon S3 API. It really is the most well-defined set of APIs or protocols to handle very large data sets,” explains Cloudian CEO and co-founder Michael Tso.
“We have taken whatever Amazon offers with the S3 API and built it for a fully distributed world, for on-prem and for hybrid, and kept it compatible at every single level so that we can promise that if you have something that runs in the cloud, it can run on our data storage without any modifications to your application.”
Ahead of its time
Tso adds that when Cloudian started in 2011 it was probably ahead of its time, with its vision of a distributed rather than centralised future.
“For a number of years, we were against the grain, because everybody was saying everything’s going to be centralised in the cloud and all IT outside the cloud is going to disappear. What we’re seeing now is that not only has IT outside of cloud not shrunk, but it’s growing faster again, because of the AI push.

“AI is going to be done near where you have the data and, because people are very concerned about the security of the data and what AI is being trained on, we’re seeing that even the hyperscalers, the public cloud guys, are now pushing a hybrid edge strategy.”
At the same time, many businesses are looking to de-cloud to some extent to tackle public cloud’s perceived shortcomings in cost, transparency, performance and data sovereignty, especially in countries with laws to counter the Patriot Act, which enables the US government to look at the data an organisation might have on a US-owned and managed platform.
“For CIOs to say they are ‘cloud-first’ now sounds very old hat. Today it’s about right-clouding – what’s right to put in the cloud. We did a call blitz with one of our major strategic partners recently and they generated over 30 opportunities in just a couple of days. And 100% of those deals were cloud repatriation deals,” explains Tso.
He adds that this is generating significant interest for Cloudian on the HPE Greenlake platform from customers that still want a very cloud-like experience including MSPs that use the multi-tenancy Cloudian platform to provide storage-as-a- service to their customers.

“People want something that looks and smells like cloud, with a consumption payment model, so they’re not buying CapEx; they’re looking for something that’s elastic, meaning that if their workload is growing the hardware is put in before they even need it, and without having to place a separate order. And then having the option to have everything managed so that it feels like a true cloud experience, except that it’s got that data sovereignty.”

Complementary solution
Cloudian also has a key strategic partnership with Amazon, offering a complementary solution for customers that require a hybrid solution, for example where there is a data sovereignty issue or where connectivity to the cloud might be unreliable, weak, or with high latency.
“The further you are from the core, the more shakey and the more expensive that link becomes. A supermarket chain might have a couple of Cloudian storage nodes in every store for local data processing. They cannot count on storage in the cloud because it’s too far away, the latency is too high. We have clients that like the Amazon ecosystem, or they have applications that work in the Amazon ecosystem, but they need the storage to be some place they can control. In the UK, for example, Public Health England stores all health records on Cloudian. In the US, the National Institute of Health does the same kind of thing. We also have a bunch of defence/ military clients and a lot of banks. Credit card companies are doing real time transaction authorisation with massive systems that are running on our data. It’s not easy to do these things in a shared cloud and give the same assurances of latency and privacy.

“Wherever people are looking for anything hybrid or to take data out of the cloud, it is better for their data to move to Cloudian because we are fully complementary to the cloud and can easily move that data back into the cloud in the future. Amazon has edge solutions like Amazon Outposts that connect to Cloudian storage. In fact, we’re listed on the Amazon Marketplace so the Amazon salesperson will get comped whether they’re selling data in AWS S3 or on Cloudian.”
As examples of how Cloudian is supporting Amazon’s own AI and hybrid edge initiatives and integrating with AI workflows, Tso cites a trio of recent launches, including

Cloudian S3 Bucket Migrator, which enables businesses to migrate data from Cloudian S3 storage into and out of Amazon S3 Express One Zone, a new rapid access service for frequently accessed and latency-sensitive applications;

Open source contributions to the S3 for the PyTorch suite of tools favoured by AI engineers, which enable deep learning and machine learning libraries to pull data directly out of a Cloudian S3 object store instead of having to move large volumes of data to a parallel file system; and

Integration with Mountpoint for Amazon S3, an open source file client created by Amazon that enables customers to mount a Cloudian S3 bucket on their compute instance and access it as a local file system.

Huge opportunity
In light of these developments, it’s not surprising that Gerard Brophy describes the opportunity ahead with Cloudian in the UK and EMEA as ‘huge’.
For the last three years, Climb (and Spinnakar) have been leading with Cloudian’s capabilities in ransomware protection, backup, disaster recovery and immutability, drawing on its alliances with companies like Veeam, Veritas and Rubrik to offer customers end-to-end solutions. This is still a successful approach, and a good opportunity for resellers/MSPs to ‘land and expand’ with Cloudian.

However, in the future Brophy sees great value in leading with discussions around a customer’s data strategy and AI strategy, which he believes plays to the strengths of Cloudian’s hybrid cloud offering and Climb’s broad ecosystem of products.
“Gone are the days when you would walk into a reseller and try to sell them another product. Today, we are more interested in finding out about a reseller’s data approach and AI strategy. From that, we can build up a story and then push the products in our ecosystem that align with that story. That’s the way we’re going to sell – it’s solutions-led and it’s a consultative approach, not do you want to buy that product?”He says that Climb can also help resellers move to the managed services model that the market is crying out for.
“From a channel point of view, that’s certainly where we see the growth. To see where the opportunity for the channel is, you just have to look at the lack of skills out there. It’s no surprise that everyone is turning into MSPs. Apart from anything else, you’re going to get a much higher valuation of your business selling an ARR subscription model.”
Climb can help partners manage this transition through education, through
the provision of its own marketplace (Expedition) and by working with the right partners, including vendors like Cloudian, which, as Tso points out, has a large number of MSP partners.
“We have over 800 customers worldwide, and that includes over 250 managed service providers, ranging from big ones like NTT, serving thousands or hundreds of thousands of enterprises, to smaller ones with just a few people. That is how we capture the long tail of companies that don’t have the knowhow to go into cloud on their own or to buy something and manage it on their own.”
He adds that unlike some storage products Cloudian is inherently ‘service provider-friendly’.
“Because we built our ‘as a service’ offering initially for NTT, which provides services to the whole world, we have all these security features for billing and privacy control. Everything is turnkey, all the features are already there, so it’s a very easy sell for us and very good fit for MSPs.”
To find out more about Climb and Cloudian, please visit www.climbcs.com/ uk/vendors/cloudian or call 01364 655 200.

 

Cloud v Cloud Collaboration Battle Intensifies As Evolve IP Races Ahead

Five million more users are set to join the cloud collaboration bandwagon over the coming years as the race to win new customers intensifies.
That was one of many key findings from the Evolve IP (EMEA) Partner Day which attracted over 150 people from across Europe to the Williams Formula 1 Experience Centre near Oxford.
The audience heard how the carrier-grade cloud collaboration specialist is in pole position in an increasingly ‘cloud provider v cloud provider’ battle – where traditional on-premise alternatives are being overtaken in a world of super-charged UCaaS solutions, driven by AI.
By 2028 cloud communication adoption is estimated to rise to 15.9m from 10.9m users this year, reaching 88.3% penetration in a market worth £1.86bn.
Will To Win
Paul Harrison, Evolve IP’s EMEA Managing Director, opened the annual event and highlighted how the company and industry in general share many synergies with Formula 1 racing.
Paul Harrison Evolve IP MD (EMEA) with UK Sales Director Jamie Hughes
“We’re not afraid to push the boundaries, drive forward and adapt just like F1, based on a best-of-breed eco system of partners that keep innovating too.  The investment, the drive and the passion to be the best, beat the best and strive to achieve is very similar to all of you here today and the team at Evolve IP. We want to win. We want to be the best. Just like a race team we’re evolving all the time and never stop, nor does the competition.”
He emphasised how Evolve IP’s international network is live in 57 countries, providing resellers with a one-stop shop central resource.  It is also an ethical and sustainable company with a carbon neutral vision to inspire others to join them on the journey.
Harrison pointed out how there are currently 107 UK cloud providers, where Evolve IP is part of a dominant top 10 holding over 60% market share. The audience also heard how ‘second-generation’ users are making up more and more of the market switching from a competitor’s solution rather than coming from on-premise PBX migrations.
Which specialist has the best UCaaS solutions will prove crucial in the future, as the race to win new customers increases in a ‘cloud v cloud provider’ battle. His views were inspired by research from market analysts the Cavell Group, who outlined during a presentation how millions more users are on the way – and why developing market maturity means differentiating from other cloud solutions is becoming more important.
Marriage
Evolve IP’s UK Sales Director, Jamie Hughes, highlighted the importance of collaborative partnerships which he described as ‘a bit like a marriage’ based on being agile and addressing different needs.
“We’re listening, improving and investing in our team all the time,” he remarked and revealed how retail, hospitality, education and healthcare plus an ‘untapped’ Cisco opportunity is where the company is targeting growth.
Guest speakers from Cisco and Dubber discussed how AI will ‘super-charge’ communications whilst panel discussions focused on the challenges and opportunities ahead, plus where existing partners are winning big.
Evolve IP Solutions Director, Scott Rixon, presented a Live Technology Newsletter featuring the company’s latest Anywhere Portal developments, plus why a sustainable supply chain should start with the end point, such as a Jabra headset with replaceable parts.
Various Webex improvements to enhance the meeting experience were also discussed during the day alongside PCI compliance, enhanced training and Fixed Mobile Convergence trends.
Pit Stop Challenge
Exhibition stands from key sponsors were combined with a heritage museum tour, racing simulators, giant Scalextric track and a pit stop challenge, where teams battled against the clock to change all four tyres of a Grand Prix car.
The action-packed event ended with an awards ceremony and more networking, fun and games including a magician. It was supported by technology partners Akixi, iTel, Dubber, Enghouse Interactive, Broadsource, Snom, PromptVoice, PRD Intelligence, Jabra, Yealink, Tango Networks, Mondago and The Institute of Telecommunications Professionals.
Harrison concluded: “Formula 1 and Evolve IP are both striving to lead from the front. It was a very rewarding day and we’d like to extend a big thank you to all our partners and suppliers, including visitors from the Netherlands, who we hope are now in pole position to drive their businesses further forward with our support.”
About Evolve IP
Evolve IP boasts an international carrier grade Unified Communications platform. It delivers integrated white-label remote workforce technologies that enable employees to work anywhere – remotely and securely from any location.
Evolve IP’s work anywhere philosophy differentiates its partner channel by breaking down barriers in a challenging communications market by providing industry leading solutions from global technology vendors. This enables partners to deliver uniform, customer focused solutions across the globe backed by a sustainability programme.
Find out more about Evolve IP here

 

Beckie Celebrates 20 Year Work Anniversary at ICT Reverse!

Another celebration for ICT Reverse this week as Beckie Cassidy celebrates her 20th work anniversary!
Beckie started working for ICT Reverse as an Account Manager in May 2004, providing a recycling service for corporate mobile phones.
Since then, the company which is based in Morecambe, has experienced a significant period of growth, becoming a UK leader in IT asset disposal for all data bearing assets.
Over the past two decades, Beckie has successfully progressed her career with ICT Reverse to become an experienced Corporate Client Manager.
She manages a large number of accounts across all sectors nationwide and her expertise is highly regarded in the ITAD industry.
Managing Director Craig Smith said:  “Huge congratulations to Beckie on this exciting milestone! She is a pleasure to have on the team and has an incredible amount of experience which our customers trust.  Well done Beckie and thank you for your dedication.”

 

Protecting data in the cloud: By James Woods, Public Cloud Director for Arrow’s enterprise computing solutions business in the UK and Ireland

 

James WooCloud adoption among UK businesses has come a long way over the last few years as they feel the benefits of being able to take advantage of game-changing enterprise-grade tech accessed through any individual device, and accommodate a remote or hybrid workforce as a legacy of the pandemic.
Channel businesses have had to evolve to meet the growing demands of the market. Those that thrive are those that have become consultants and advisors to their prospects and customers. End- users are looking to them for authority and expertise, and often to make up for the skills that they don’t have in-house, allowing them to make the most of their cloud investments.

This shift has also presented the opportunity to deepen and strengthen how channel partners work with their customers. However, there are still a few practical challenges that are holding
back progress for some, and this is where distributors such as Arrow can really make a difference by allowing MSPs and resellers to draw on our expertise, support, and training opportunities. By working with us, our channel partners can go to market with the expertise and local knowledge of the Arrow team, giving instant scale and high-quality support.
Cloud marketplaces are also taking a more prominient role in the channel ecosystem. Straightforward access to solutions, automated billing, and provisioning removes the complexity of delivering cloud services. Our own experience through ArrowSphere is that our channel partners can access and build world-class solutions tailored to their customers’ needs, services can be provisioned and managed, and they have stickier end-users through being able to deliver a great customer experience through the platform.
As more businesses put trust in their data being stored in the cloud, it has heralded a new era of security risk. Through businesses giving up physical control of where their data is, it has allowed vendors such as Microsoft to create sophisticated tools to guard against the increasingly complex cyber-attacks which sadly no business, large or small, is immune from.

The good news is, because the cloud is a controlled environment that has been built from the ground up with governance, policy, privacy, and data security in mind, it has built-in protection.
Monitoring insights from threat detection systems is essential to being able to respond to cyber-threats. To help safeguard against the ever-chabinging threat landsacpe, Arrow introduced ArrowSphere Cloud’s security dashboard allowing partners to constantly pulse the security posture across all of their customers. Channel partners can gain insights from a granular view at individual customer level, identifying the top issues affecting customers, and being able to pinpoint their security performance, as well as being able to compile and compare security performance trends over time.
The ability to identify vulnerabilities and spot the top issues their customers are facing, and how to remediate them, is allowing channel partners to make strategic recommendations for greater protection, allowing them to become a trusted advisor to their end-customers on security.
For more information please visit:
ArrowSphere Cloud | Arrow ECS UK

 

 

 

Vorboss Recruiting 60 New Roles to Meet London’s Connectivity Demands

Vorboss, London’s leading provider of direct internet connectivity for business, is creating 60 new roles to meet rapid growth in demand.
The recruitment drive will increase the Vorboss account management team from 10 to 70 by September 2024. Vorboss sells connectivity up to 100Gbps, both directly to London businesses, and via channel partners.
50 of the new roles in the expanded team will specialize in supporting customers in key industries, including media, broadcast, finance, healthcare, hospitality, hotels and fitness. By understanding the unique challenges faced by businesses within these sectors, Vorboss’ experts will help to remove the constraints of limited internet capacity.
10 new roles are also being created at entry level, giving opportunities to begin a career in a cutting-edge team, connecting London’s most data-hungry businesses.
Tim Creswick, Vorboss CEO, said: “We built our network to meet the huge wave of increasing bandwidth needs of London businesses, and we’re seeing high demand for the service. Now we’re expanding our team to match that demand, and deliver an experience that makes connectivity easy for our customers.”
Vorboss is committed to enabling people from all backgrounds to forge successful careers.
Vorboss owns and runs its own network offering speeds of 10Gbps and 100Gbps directly to customers, with a 25Gbps plan available via channel partners. More than 300 technicians and engineers have trained in-house at the company’s academy, and more than a third of Vorboss’ field technicians are women.
For more information, visit vorboss.com

 

Wildix UK & Ireland Announce Strategic Leadership Transition to Spearhead Market Expansion and Innovation

Rob Loakes Takes Helm as Country Manager

Wildix, a pioneering provider of Unified Communications as a Service (UCaaS) solutions in Europe, today announced a strategic leadership transition designed to propel the company’s market growth. Rob Loakes will take over as Wildix UK Country Manager, succeeding Ian Rowan who steps in as the CEO of x-hoppers. Change is effective immediately.
“I am thrilled to lead Wildix UK at such a pivotal time,” said Rob Loakes, Country Manager, Wildix. “The UCaaS market is expanding rapidly and I am excited to drive our growth and continue to innovate in this vibrant market.”
“Rob’s appointment marks a significant milestone in our journey,” said Alberto Carlos Benigno, Chief Strategy Officer, Wildix. “His tenure and dedication have been invaluable and I am confident in his ability to lead with vision and strategy.”
Having been an integral part of Wildix since 2017 as the Senior Channel Manager, Rob has an exceptional grasp of the evolving market dynamics and a proven track record in strategic leadership. His deep understanding of Wildix’s operations, partner needs and market strategies will be instrumental in driving the company’s expansion and enhancing its position in the UK market.
For more information about Wildix and its services, please visit www.wildix.com.

 

Gamma unveil their impressive CGI dog

UCaaS provider Gamma has adopted a giant, purple CGI dog as the embodiment of its core brand values
Gamma Communications is every Marketing Director’s dream (or should that be worst nightmare) – a company that has grown consistently and seemingly effortlessly without any large-scale promotion of the brand and its core values, beyond logo/ graphics refreshes last undertaken in January 2020.

From murky beginnings in 2002 – no one at the company can quite remember how the telephony, connectivity and UCaaS provider started – it has grown into a £521.7 million turnover business, with 1,800 employees and a growing presence in the Netherlands, Spain and Germany.
In the UK alone, one in every three calls into a business goes via a Gamma service.
In all this time, Gamma, while clearly well known in the channel and valued by its direct customers, has maintained a low profile in the wider world. As Chief Marketing and Product Officer Chris Wade said: “When I joined Gamma, we were described as a company that no one knew and that we didn’t want anyone to know.”
That’s now about to change.
Wade and Marketing Director Andrea Herbert have broken with company tradition and invested £550,000 in a comprehensive pan-European rebrand and brand marketing programme featuring a giant purple CGI dog and the slogan ‘Good together’.
Significantly, this campaign isn’t just aimed at existing customers and channel partners but is designed to raise awareness of the Gamma brand amongst the wider public in the Netherlands, Spain, Germany and the UK, where the new branding was displayed on the side of Manchester’s tallest building for a week after the launch.
This begs two questions:
1. Why does a leading and hugely successful unified communications and connectivity company suddenly feel the need to undergo a brand-building exercise?; and
2. What has a big fluffy dog got to do with Gamma?

European growth
For an answer to the first question, you only need to look at Gamma’s growth plans which, given the maturity of the UK market, are focused on expansion of its unified communications offering (strengthened with the acquisition of the EnableX Group in December 2023) and accelerated growth in Europe.
Europe is currently a few years behind the UK in the adoption of cloud communications and the sophistication of telephony-related services. Given Gamma’s experience and expertise, Wade says it is well placed to play a big role in helping European businesses move to the cloud and modernise their comms.
“There is an opportunity for us to carve out a different and unique position in the rest of Europe as we go forward, and that’s where we want to get to,” he said.
The Gamma brand, he says, is very important as a unifying force for the dozen or more companies Gamma has acquired over the last 20+ years and as a means of conveying its capabilities and values as it seeks to forge a distinctive identity, especially in the large and growing European market.
Good together
Which brings us to the second question. As part of her research prior to the rebranding, Andrea Herbert interviewed 100 customers, suppliers and channel partners in the UK, Netherlands, Spain and Germany to find out what they liked about Gamma, and person after person mentioned the people.
“The real reason we found that people choose Gamma is that warm, fuzzy feeling of a really good relationship,” she said.
“We wanted to bring that to life. This is where the idea grew some legs, and then those legs got a bit hairy and then they got a face. And we thought, actually this
is the perfect way to describe Gamma. We are a bit like a giant, purple, furry dog. We’re friendly. We’re very positive. If things are tough, we will absolutely protect you.

When things are good, we will run by your side in the field. We’re about loyalty. We’re about trust and transparency. I can’t think of anything better to bring that to life than this dog.”
Successful relationships
To support the launch of its ‘Good together’ messaging, Gamma has commissioned research that explores the correlation between good relationships and business success. Is Gamma’s largely relationship- driven success (as opposed to brand- driven success) unusual or have other businesses grown in this way?
To find out Gamma and psychologist and psychotherapist Dr Charlotte Armitage have produced a Return on Relationships whitepaper based on a survey of 800 people.
This clearly shows the importance of relationships to business success, with 72% of business leaders stating that good rapport is more important than price and capabilities when choosing a partner or supplier.
In addition, 73% of leaders in growing companies felt they had strong relationships with clients, with 64% saying the same for colleagues, compared to 61% and 52% respectively in businesses with declining revenues.
For more details, visit www.gammagroup.co.uk

 

Brother UK Launches Faster, Compact Scanners For Home Working

Business technology solutions provider Brother UK has launched a new line-up of compact scanners to help resellers tap into category growth and to support customers’ decentralised workforces.
The new scanning range comprises of the ADS-1300 and the ADS-1800W, which will replace the ADS-1200 and ADS-1700W respectively. The range is launched as analysts forecast the document scanner category is set to grow by more than a quarter (28%) over the next five years*, as more staff require workgroup-grade devices in the home office.
The upgraded models feature a new chargeable power bank making Brother’s desktop scanners portable for the first time, supporting mobile users working around offices or the home. Devices can also be powered by USB type-C directly from laptops, with no need for additional power cables.
The ADS-1800W is the first model on the home scanner market to feature a 7.1” LCD touchscreen, designed to enhance user operability. The models are more compact than their previous generation, while scanning 20% faster at 30 pages per minute.
The range is also compatible and bundled with a range of solutions. For example, connectivity to Brother Web Connect, Barcode Utility and Tungsten Automation’s suite of software to automatically save digital copies of documents in set locations, saving time and improving workflow no matter where users are working.
Models are available with an additional output tray delivered in-box, making devices easier to pack away for users operating in a compact home or small office environment.
Terry Caulfield, chief commercial officer at Brother UK, said: “Set-ups in home and small offices are becoming more advanced, as users seek out the same benefits delivered by large work group devices, but at a fraction of the size and cost. The new range delivers on those needs, with faster scan speeds, reduced size and better connectivity to help users moving between home and the office.
“Businesses are investing in this tech because they recognise the productivity gains on offer. This represents an opportunity for resellers to help their customers with this goal, and it applies across the whole document management landscape.”
The launch of the new scanning range comes after Brother introduced a revamped line-up of laser devices, with 36 new models which are the quietest available on the market and more compact.
To find out more about Brother UK’s new range of scanners, visit: CDS3 Scanner Launch | Brother UK Partner Portal (brotherzone.co.uk)
*https://www.mordorintelligence.com/industry-reports/global-document-scanner-market
About Brother UK
Over 100 years of innovation have gone into making Brother the global technology solutions provider that it is today.
From managed print services and print and scan hardware to specialist print and labelling solutions, Brother’s products and services are designed to help channel partners support their customers in boosting productivity, efficiency, security, workflow, resilience and sustainability.
Founded as Yasui Sewing Machines Co in Japan in 1908 and later renamed to Brother, the UK business has secured Investors in People ‘Platinum’ status and a prestigious Queen’s Award for Enterprise in recognition of its outstanding achievements in sustainable development.