Enables partners to address ecological concerns of customers with automated ink replacement, monitoring and on-site warranty cover from day one
Basingstoke, 21 February 2024 – TD SYNNEX (NYSE: SNX) has announced that it has integrated the Epson Workforce Enterprise series of A3 copiers and printers into its OpenMPS managed print service. This gives partners the opportunity to offer customers remote monitoring, automated cartridge replacement, and on-site warranty cover, along with the energy- and waste-saving benefits of Epson’s unique Heat-Free inkjet technology, from the point of installation.
The OpenMPS service empowers partners to manage all their end customers’ printing devices, with automated shipments of supplies, remote monitoring of print devices, and on-site warranty cover. Partners have full control over customer pricing and receive automatic alerts when consumables orders are placed. Smart dashboarding and full reporting allows them to view all orders and shipments in one place, and enhanced data checking protects against fraud.
The integration of the Epson Workforce series into OpenMPS allows partners to offer a complete end-to-end service on these super-fast and highly capable devices. This is significant because, as well as making OpenMPS even more useful, there have been few A3 options available for partners to take to market, said Peter Lunn, managed print lead, UK, TD SYNNEX.
“With on-site warranty cover for all the leading brands and really simple remote monitoring and ink replenishment, OpenMPS enables partners to add more value to every print device and increase their managed services subscription income. It’s a really easy and effective way for SMB partners to start offering managed print services.
Support for the Epson Workforce series provides partners with a really good solution from a top-name brand that they can take into shared environments where A3 is an absolute necessity. Add to this the energy saving benefits of Epson Workforce series and you have a very attractive value proposition indeed with a broad market appeal.”
Lunn believes there will be good opportunities in the market with Open MPS and the Epson Workforce series “A lot of organisations have been holding back on spending, but are now looking to update shared printing devices, so there is some really good potential out there. When they do commit to upgrading, customers will not want to compromise on performance or energy efficiency and with the Epson Workforce they don’t have to – they get high print speeds, exceptional quality and lower overall costs.”
The Epson Heat-Free inkjet technology used in the Workforce series delivers lower power consumption and has fewer replacement parts, reducing waste and the burden on recycling emissions, as well as the need for user intervention.
Picture: Peter Lunn, TD SYNNEX.
