Privacy Policy

Privacy Policy
Channelstar Media

The following privacy statement explains how your personal information will be handled when you use our website or have any other form of communication such as email, telephone or post.

What information does Channelstar Media collect about you?
Channelstar Media collects personal information from you either when you provide it to us directly or from software for communications, public affairs and stakeholder engagement organisation Vuelio (formerly Cision). Vuelio’s privacy policy is available to view here. We collect information about you including your name and contact details, email address and telephone number.

How does Channelstar Media use your personal information?
Depending on your interactions with us and the permissions you give us, we may use your personal information for the following purposes:

  • To send you press releases or other correspondence about Channelstar Media’s PR clients.
  •  We will not share your personal information with any third parties for marketing purposes.
  • We do not store any credit/debit card information or bank account details.

If you no longer want to hear from us, at any time you can:

  • Unsubscribe from emails by clicking on the link in the footer of our emails
  • Email us at:

Who does Channelstar Media share my personal information with
Channelstar Media does not share your information with any third parties.

Where does Channelstar Media store my personal information, and how long for?
We keep your data safely and securely on a password protected computer for as long as we need it for the purposes set out above and use email distribution software organisation MailChimp to store contact names and email addresses. MailChimp’s privacy policy may be viewed here. We may also keep a record of correspondence with you for as long as is necessary to protect us from a legal claim.

Where we no longer have a need to keep your information or you request for erasure, we will delete your personal data. When you unsubscribe from our communications, we will keep a record of your email address to ensure we do not send you newsletter and information emails in future.

How can I access, update or delete my personal information?
If you have a query regarding your personal information please contact us using the details below. Under UK data protection law, you have the right to access, update and delete your personal information. Channelstar Media will comply with any requests to exercise these rights in accordance with applicable law. There are limitations to these rights, and there may be circumstances where we are not able to comply with your request.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we may collect
The table below lists the cookies we may collect and what information they store.

Cookie Name Cookie Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact us
For questions regarding this privacy notice or how we use your personal data, please click here to see our options of how to get in touch.

You are also entitled to contact the UK Information Commissioner’s Office if you have any questions or concerns regarding your personal information.

Updates to this privacy statement
In compliance with new laws and regulations, this webpage will be kept up to date with our latest privacy policy. This policy was last updated on 25th May 2018.