Zyxel Networks appoints Euro Options to extend support for SMB and MSP partners

Close alignment will ensure partners receive high levels of service and personal engagement to support the development and growth of networking solutions and managed services business

Wokingham, 15 October 2026 – Zyxel Networks has appointed Euro Options, the specialist distributor of networking solutions, to provide additional availability and support on its solutions for SMB and MSP partners in the UK. The full range of Zyxel Networks’ multi-gigabit switches, WiFi access points, unified security gateways, and 5G routers are available from Euro Options with immediate effect.

Commenting on the appointment, Rachel Rothwell, Senior Director, Zyxel Networks, said: “Euro Options is renowned for its outstanding customer service, excellent product availability, and dependable logistics. They have a highly experienced and respected team on board, and we will be working closely with them to reach even further into the SMB and MSP partner community. Together we will ensure that Zyxel Networks partners have everything they need to deliver great service to their end-user customers and keep on growing their networking solutions and managed services business.”

John Lester, Commercial Director, Euro Options, added: “Zyxel Networks’ exceptional networking and security offerings are ideally suited to our growing customer base of SMB and MSP partners. Small businesses today are looking not only for functionality, performance, and manageability, but also exceptional value. Zyxel Networks delivers all of that and more. With Nebula, they have a unique platform that’s perfect for new and growing MSPs, and with the USG FLEX H series of firewalls, a set of unified security solutions that are simple to sell, install, and manage. With their WiFi and switch ranges, they provide the fast, dependable infrastructure solutions SMBs need.”

The exceptional support offered by Zyxel Networks is a further differentiator, Lester added. “Zyxel Networks’ has an unrivalled reputation for delivering unlimited and unconditional support. For Euro Options and for our partners, that’s a huge benefit and aligns perfectly with our own approach.”

As well as meeting the needs of existing partners, Euro Options will be looking to bring additional resellers and MSPs into the Zyxel Networks community. New recruits will be able to take advantage of accelerated on-boarding, giving them the earliest opportunity to benefit from the specialised support resources and incentives available from Zyxel Networks.

Partners will also be able to access to training and support on the Nebula secure cloud platform, allowing them to start selling and offering managed network and security services without delay. Uniquely, Zyxel Networks’ partner programme rewards partners for building their managed services customer base as well as selling additional products and licences.

With Nebula, Zyxel Networks provides MSPs with an easy-to-use platform for the remote installation, monitoring, and management of network devices and security. The company’s USG FLEX H Series of security firewall appliances offer unified protection for businesses of all sizes. Its comprehensive range of WiFi 7 access points delivers the dependable performance needed at the edge, and its 5G routers provide options where fixed line connections are unreliable or unavailable. Zyxel Networks’ outstanding range of multi-gigabit smart managed switches deliver the throughput and reliable everyday operation that organisations need in the core of the network.

Picture: Rachel Rothwell, Zyxel Networks.

 

 

Zyxel Networks launches GS1915v2 switch series to solve small business installation headaches

The nine-model portfolio combines flexible power, mounting and management options to help small businesses set up networks faster and adapt to changing needs.

HSINCHU, Taiwan, October 13, 2026—Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, today announced the GS1915v2 series of gigabit smart managed switches, designed to make network installation and management simpler for small businesses and the partners that support them.

Small offices, shops, cafes and clinics rarely have purpose-built network rooms. Switches may need to be installed under counters, in storage spaces or back offices, where access to power, ventilation and mounting space can be limited. In some cases, even adding a single device can require extra site work. With nine models offering different port counts, power options, and fiber uplinks, the GS1915v2 series gives businesses greater flexibility to fit networking into the spaces they already have.

“Small businesses should not have to redesign their premises just to install reliable networking,” said Kell Lin, Senior Associate Vice President Networking Strategic Business Unit, Zyxel Networks. “The GS1915v2 series gives them more choice over where and how their switches are installed, while keeping management straightforward as their needs change. For our system integrator and MSP partners, having one portfolio that can cover different customer environments can also simplify procurement, support and staff training.”

Solving everyday installation challenges
The GS1915v2 series is designed to fit a wide range of small business environments without requiring costly changes to the site. This flexibility comes from a combination of product options and practical design choices:

  • A portfolio for different installations: Nine models provide 8-, 10-, 16- and 24-port options, with PoE and non-PoE choices to match different power needs. Fiber uplinks support reliable high-speed connections over longer distances, while fanless models enable quiet operation in noise-sensitive environments.
  • Flexible power and cabling: Six PoE models offer 60W to 180W power budgets, delivering power and data to IP cameras, WiFi access points and door access systems over one cable. The GS1915-8PDv2 can also be powered via connecting to a PoE switch, helping businesses install the switch where a power outlet is not available.
  • Versatile mounting: Desktop, wall, rack and DIN-rail mounting options allow the switches to fit into existing spaces without extra building work.
  • Quiet operation: Fanless and smart fan designs keep everyday business networks running smoothly and silently.

Making network management simpler
The series also gives small businesses a choice between cloud and local management.

  • Scalable cloud management: Support for Zyxel Networks’ Nebula cloud platform gives small businesses free access to essential remote configuration, real-time monitoring and centralized management as part of the platform’s core capabilities. As businesses scale, they can upgrade to advanced management without having to reinvest from scratch.
  • Expanded management capabilities: In addition to a comprehensive set of Layer 2 management features, the series adds enhanced ACL and Dynamic VLAN capabilities, strengthening access control and simplifying network segmentation.
  • Clearer device status: A redesigned front panel with simpler icons and a cleaner LED layout, making network status easier to check at a glance.

Reducing the impact of every deployment
The GS1915v2 series also introduces changes designed to reduce waste and improve shipping efficiency.

  • More efficient packaging: The compact design and optimized packaging allow more units to be shipped per pallet. Shipping efficiency improves by up to 198% compared with the previous generation[1].
  • LED control: A dedicated button allows users to switch off front-panel LEDs, reducing unnecessary power use and light disturbance in living spaces, home offices and other low-light environments.

For the full GS1915v2 model range and specifications, please visit https://www.zyxel.com/global/en/products/switch/gs1915v2-series

Picture: Kell Lin, Zyxel Networks.

[1] Based on the increase in total device quantity per pallet, comparing the GS1915-8PDv2 with the previous-generation GS1915-8/8EP.

 

TD SYNNEX expands robotics portfolio with KUKA Group

Partners across Europe can access KUKA Group’s autonomous mobile robot portfolio, backed by TD SYNNEX enablement, training and demand generation support

Barcelona, Spain – October 13, 2026 – TD SYNNEX (NYSE: SNX) today announced a distribution agreement with KUKA Group, one of the world’s leading providers of intelligent end-to-end automation solutions.

The agreement gives TD SYNNEX partners access to KUKA Group’s autonomous mobile robot (AMR) portfolio, backed by enablement, technical training and demand generation support designed to help partners develop robotics and automation practices and capture new growth opportunities. The rollout begins in the United Kingdom, France, Spain and Benelux, with additional markets planned in the coming quarters.

The initial focus is KUKA Group’s autonomous mobile robot portfolio, with collaborative robots, education packages and industrial software expected to follow as the relationship develops.

As artificial intelligence increasingly moves beyond digital applications and into physical environments, KUKA Group and TD SYNNEX see a significant opportunity to help accelerate the adoption of Physical AI. By bringing together operational technology such as robotics and autonomous mobile robots with information technology including AI, cloud, edge computing and data infrastructure, the partnership aims to bridge the traditional gap between OT and IT. Together, KUKA Group and TD SYNNEX will help customers more easily connect, deploy and scale intelligent automation solutions while enabling channel partners to participate in one of the fastest-growing technology opportunities at the intersection of AI and automation.

Until now, demand has been served largely by a specialist operational technology channel with little overlap with the IT reseller ecosystem. TD SYNNEX already works with thousands of partners selling into the industries where robotics is being deployed, including manufacturing, logistics and e-commerce, healthcare and automotive, and will use its end customer insight to help partners identify and address robotics opportunities.

Hugo Graça, senior vice president, Specialized Solutions, Europe at TD SYNNEX, said: “Robotics and automation are becoming increasingly relevant across industries including manufacturing, logistics, healthcare and automotive. Through this agreement, partners can access KUKA Group’s solutions backed by the training, enablement and support needed to develop new skills and create new revenue opportunities. We’re excited to help partners take advantage of this opportunity and support end customers as they adopt automation.”

Christoph Schell, CEO KUKA Group, said: “AI is increasingly moving from the digital world into physical environments, creating entirely new opportunities for businesses to improve productivity, resilience, and competitiveness. Together with TD SYNNEX, we are expanding our reach into new customer segments and creating a scalable ecosystem that helps companies turn AI innovations into tangible business outcomes. This partnership is an important step in making automation and Physical AI more accessible around the world.”

Partner engagement begins immediately across the launch markets, combining executive briefings, technical workshops and digital enablement for both named partner accounts and the wider partner community.

Partners will be supported by product and technical training delivered online and through KUKA Colleges, including sessions in local languages. Dedicated KUKA Group content, training paths and calls to action will be hosted on PartnerFirst, TD SYNNEX’s digital growth experience platform.

Partners can find out more through PartnerFirst or by contacting their TD SYNNEX representative.

Picture: Hugo Graça, TD SYNNEX.

 

 

TD SYNNEX announces entering into a definitive agreement to acquire BlueStar

BlueStar’s complementary product portfolio and specialised expertise, combined with TD SYNNEX’s global reach, are expected to create new opportunities for partners following the completion of the transaction.

FREMONT, Calif. and CLEARWATER, Fla., [October 8, 2026] – TD SYNNEX (NYSE: SNX) today announced that it has entered into a definitive agreement to acquire BlueStar, a leading specialty distributor recognised for its expertise in Automatic Identification and Data Capture (AIDC), operational technology, mobility, RFID, point-of-sale, digital signage, networking, robotics and security technologies. The transaction is subject to customary regulatory approvals and other closing conditions.

The proposed transaction reflects a shared commitment to helping channel partners grow through deep expertise, strong vendor relationships and customer-focused support. The combination is expected to provide customers and vendors with access to broader technology offerings, expanded resources and specialised capabilities while preserving the expertise that has defined BlueStar’s success.

“BlueStar has built an outstanding reputation through specialisation, technical expertise and an unwavering commitment to its partners,” said Reyna Thompson, President of North America for TD SYNNEX. “We’re excited about the opportunity to combine BlueStar’s expertise in AIDC, operational technology, mobility, RFID, point-of-sale and related technologies with the global resources, investments and reach of TD SYNNEX.”

“In addition to BlueStar’s portfolio, the specialised knowledge and expertise within its team are central to the differentiated support and services it provides,” said Miriam Murphy, President of EMEA for TD SYNNEX. “Combined with the global capabilities of TD SYNNEX, those strengths have the potential to enhance opportunities for customers and vendors of both companies.”

Ryan Girvin, Chief Executive Officer of BlueStar, added: “Our customers and vendor partners rely on BlueStar because of our specialisation, industry expertise and personalised support. The opportunity to join TD SYNNEX would allow us to maintain those strengths while expanding the resources, capabilities and opportunities available to the partners we serve.”

Until any transaction is completed, TD SYNNEX and BlueStar will continue to operate independently.

Both companies remain committed to independently supporting their partners throughout the regulatory review process and will provide updates as the transaction progresses.

Picture: Miriam Murphy, TD SYNNEX.

 

Zyxel Networks sets out vision to make security simple for installers and SMB reseller partners

Extensive campaign will focus on making protection simple to sell, configure and manage for smaller partners with limited experience and in-house resources.

08 October 2026, Wokingham – Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, is embarking on an extensive campaign that will enable smaller IT partners in all sectors to offer cybersecurity to their customers by making it easy to sell, configure and manage.

The need for all businesses to protect themselves is clear. The UK government’s Cyber security breaches survey 2025/2026 found that just over four in ten businesses (43%) experienced a cybersecurity breach or attack in the previous 12 months. Home users can expect to be attacked too with criminals seeking out vulnerabilities in smart home devices to gain access to personal information and property.

The campaign will directly address the challenges and concerns that many partners have when it comes to offering digital protection, says Kevin Drinkall, Senior Marketing Director, Zyxel Networks. “Every business and household that uses digital technology needs effective protection. Partners who install CCTV, smart home solutions, and networks are trusted by their customers and increasingly, they are also expected to know about and provide cybersecurity. But many of these partners are hesitant about getting involved because they perceive it to be highly complex, risky, and don’t have the in-house skills and resources to configure and manage security solutions.

“We’ve made it simple. Our partners will be able to offer comprehensive security to their small business and domestic customers without any additional expensive training or maintenance costs. We want to re-frame cybersecurity from being a technical challenge to a business growth opportunity – one that can generate recurring revenue and stronger relationships for all types of resellers.

“Our solutions are fast to deploy and strong by design, helping make cybersecurity an integral part of every partner’s core offering for small, medium, and even micro businesses. We want to show them that good protection can be installed and managed quickly and efficiently, without any need for specialist skills or complex on-site configuration.

“Resellers of all sizes have a growing responsibility to protect the customers they support. With 38% of UK businesses experiencing phishing attacks – the most common form of cyber incident – the technology now has to be capable of repelling all kinds of threats. Resellers should upgrade customers from basic security to full unified threat management and managed services to ensure their businesses are truly protected.”

In its USG FLEX H series of unified threat management appliances, the Nebula secure cloud management platform, and the integral, AI-driven security that is built into all its solutions, Zyxel Networks has everything partners need to deliver, simple, effective, and robust protection for their customers.

With Nebula’s pre-configuration and auto-install features, partners can set-up devices in advance of deployment and do not need to visit the customer’s site to perform installation. Thereafter, they can monitor activity and manage settings remotely through Nebula. All Zyxel Networks devices come with the base level of Nebula as standard, with the Pro licence available for an additional fee.

The campaign will demonstrate how partners can make security a straightforward part of their existing offering, without needing to become cybersecurity specialists. Through a simple five-step guide and only taking five minutes to deploy through a cloud-based management platform, Zyxel Networks will show installers and resellers how they can protect more customers while creating new, recurring revenue opportunities.

The goal is to make cybersecurity accessible to every partner, regardless of their size or level of technical expertise. By removing the complexity traditionally associated with security, Zyxel Networks aims to give more partners the confidence and tools they need to make effective protection a natural part of the services they provide.

Picture: Kevin Drinkall, Zyxel Networks.

 

TD SYNNEX Maverick appointed distributor for SMART Technologies interactive solutions

SMART’s full range of interactive solutions now available to education, public sector, and business partners across the UK and Ireland

Basingstoke, 06 October 2026 – TD SYNNEX Maverick, a specialist collaboration, digital signage, and unified communications business within TD SYNNEX (NYSE: SNX), has been appointed as a distributor for the full range of SMART Technologies (SMART) interactive solutions in the UK and Ireland.

With immediate effect, SMART’s complete range of interactive solutions for classrooms and meeting rooms – from SMART Board® interactive displays to Lumio and SMART Notebook learning software, iQ embedded computing and accessories – is available from TD SYNNEX Maverick. SMART Technologies partners can now benefit from TD SYNNEX  Maverick’s specialist knowledge and experience in the collaboration and audiovisual markets, and access the extensive value-added services, stock holding and financial services offered by TD SYNNEX.

“SMART Technologies is a highly significant and strategic addition to the TD SYNNEX Maverick portfolio and one that will add further momentum to our growing presence in the education market,” said Mark Glasspool, Senior Director, UK and Ireland at TD SYNNEX Maverick. “We will be working closely with the SMART Technologies team to ensure that we meet the needs of their partners serving all levels of education, the wider public sector, and the business market.”

TD SYNNEX Maverick is a well-established player with excellent reach and unrivalled capabilities in the IT channel. It is ideally placed to help our loyal community of partners optimise their opportunities and continue growing their sales of SMART solutions  in all sectors, said Angela Townsend, UK and Ireland Director at SMART Technologies.

“Schools and businesses want technology that is easy to use and works well together,” said Ruben Cammaerts, Vice President, International Sales at SMART Technologies. “The SMART ecosystem brings displays, software and accessories together so teachers can focus on teaching, and teams can focus on working together. TD SYNNEX Maverick’s expertise and reach will help more partners bring those benefits to customers across the UK and Ireland.”

Picture: Mark Glasspool, TD SYNNEX.

 

TD SYNNEX recognised as one of the UK’s Best Workplaces in Tech™

Basingstoke, 30 September 2026 – TD SYNNEX (NYSE:SNX), a leading global distributor and solutions aggregator for the IT ecosystem, has been recognised on the 2026 UK’s Best Workplaces in Tech™ list by Great Place To Work® UK, for a fourth year in succession.

 

TD SYNNEX has been recognised for the strong focus it places on learning and development, career advancement and progression, and co-worker well-being and healthcare. It is also an acknowledgment of the company’s effective servant leadership culture, inclusive recruitment policy, and positive approach to diversity, equity, and inclusion. The company has placed a particular focus on co-worker education in the last 12 months. All co-workers have access to LinkedIn Learning, enabling them to accelerate and align their development to their individual goals. This integrated approach strengthens leadership capability, improves manager effectiveness, enhances the co-worker experience, and supports the development of high-performing, inclusive teams that deliver stronger business results.

 

With its  commitment  to becoming an AI-fluent business TD SYNNEX has ensured all co-workers have access to tailored AI learning resources, enabling them to take their skills to the next level, connect their everyday actions directly to business outcomes, and ensure that they and TD SYNNEX are future ready.

 

For TD SYNNEX leaders our approach combines the power of AI, professional training, and continuous learning. Through EZRA coaching, all people managers receive personalised, AI-driven insights that help identify development priorities, complemented by one-to-one sessions that provide the human support, challenge, and accountability required to create lasting behavioural change.

 

From a wider perspective, TD SYNNEX provides an environment in which co-workers can expand their knowledge and experience and develop their careers. By applying servant-leader principles and through an extensive mentorship programme, it encourages individuals to continue their development and progression. The past year has seen 108 of the company’s co-workers promoted and 130 make lateral moves (i.e. between business functions). Detailed succession planning and regular one-to-one reviews ensure that co-workers have visibility of all opportunities and individuals with potential are actively encouraged to apply for vacant roles.

 

TD SYNNEX also offers extensive wellbeing and healthcare initiatives and benefits to all its co-workers and continues to run four Business Resource Groups that help to ensure everyone in the organisation is treated equally. An inclusive recruitment policy means that all job applicants are treated fairly and that their needs are fully considered.

Having appeared on various UK Great Place to Work listings for the last four years, TD SYNNEX has established a firm reputation as an excellent workplace in which co-workers are able to develop and grow, be their true selves and reach their full potential. In the 2026 Great Place to Work survey, 86% of 72% of participating coworkers agreed that TD SYNNEX is a great place to work.

The company will keep on working to further extend and enhance its standing, said David Watts, senior VP and managing director, UK & Ireland, TD SYNNEX. “Our co-workers are our engine room, our innovators, our lifeblood and our leaders of the future and it’s important we encourage and support them to be the best that they can be. We’re honoured to be named as a Great Place to Work in Tech once again. We will continue to ask questions of ourselves and look at what more we can do to make TD SYNNEX an organisation in which every co-worker has opportunities to progress and thrive in their career. We will also keep on striving to make TD SYNNEX a happier, healthier, and more enjoyable place to work, and a company that continues to deliver the best and most personal experiences to our partners.”

Great Place To Work® UK administered their research-backed Trust Index™ employee survey and analysed the responses of UK-based tech employees to determine the Best Workplaces™ list. The surveys asked employees to comment on how their company supports their work-life balance, sense of fulfilment, job satisfaction, psychological safety and financial security. Evaluations also included an assessment of how well the organisation was able to deliver consistency of their employee experience across all departments and seniority levels.

Benedict Gautrey, Managing Director of Great Place To Work® UK said:  “The technology sector continues to evolve at pace, with advances in AI and digital innovation reshaping the way organisations operate and people work. In an environment defined by constant change, the UK’s Best Workplaces in Tech™ demonstrate that a strong people-first culture is key to building confidence, connection, and trust. Through purposeful investment in their workplace culture, transparent leadership, and a commitment to supporting their employees, these organisations create environments where people feel secure, valued, and empowered to embrace what comes next. Congratulations to TD SYNNEX on being recognised as a UK’s Best Workplace in Tech™ and for creating a culture where people can thrive.”

Picture: David Watts, TD SYNNEX.

 

TD SYNNEX Maverick appointed as a distributor for Legrand | AV in UK&

Full range of Legrand | AV brands– including Chief mounts, C2G cables and accessories, and Vaddio PZT cameras are now available to partners

Basingstoke, 16 September 2026 – TD SYNNEX Maverick – a specialist collaboration, digital signage, and unified communications business within TD SYNNEX (NYSE: SNX) – has been appointed as a distributor for Legrand | AV’s portfolio of industry-leading brands, including Chief, C2G, Da-Lite, Middle Atlantic, Luxul, and Vaddio in the UK and Ireland.

The complete range of Legrand | AV solutions are available from TD SYNNEX Maverick with immediate effect, enabling partners to benefit from the specialist knowledge and long experience in the collaboration and audiovisual solutions of the Maverick team. Additionally, specialist AV integrators and IT resellers will have access to the extensive value-added services, stock holding and financial options available from TD SYNNEX. The agreement builds on the strong and established relationships that exist between TD SYNNEX Maverick and Legrand | AV in other European countries.

Mark Glasspool, senior director, UK and Ireland, TD SYNNEX Maverick said: “Legrand | AV is an exciting addition to the TD SYNNEX Maverick portfolio that gives partners access to an even wider selection of AV accessories, connectivity, and display solutions. We will be working closely with the Legrand | AV team to reach out to the B2B community and maximise the opportunities for all partners with leading brands such as Chief, C2G and Vaddio.”

Marcus Bond, country manager UK & Ireland, Legrand | AV, added: “TD SYNNEX Maverick is a well-established distributor with exceptional market reach and access to unrivalled resources. They are ideally placed to provide the support and services our partners need to grow their sales and enable Legrand | AV to achieve its strategic goals.”

While the initial focus for TD SYNNEX Maverick will be on Chief, one of the leading brands in projector and display mounts, partners will also have access to Legrand | AV’s extensive range of solutions for conference rooms, digital signage, modern learning environments, security command and control,

Pictures:
1 Mark Glasspool

2 Marcus Bond

 

 

Samsung Galaxy XR headset now available exclusively through TD SYNNEX in the UK and Ireland

Partners can take advantage of TD SYNNEX’s unrivalled XR market expertise and personalised support to maximise their opportunities with high resolution headset

Basingstoke, 01 September 2026 – TD SYNNEX (NYSE: SNX) has announced that it is now able to supply the Samsung Galaxy XR advanced mixed reality headset, enabling developers and partners in the UK and Ireland to take advantage of its extensive resources to maximise their potential with design, manufacturing, training and simulation, and digital twinning solutions.

The availability of the Samsung Galaxy XR from TD SYNNEX builds on the existing relationship between the two companies. It allows solutions providers to make use of TD SYNNEX’s expertise and experience in the mixed, augmented, and virtual reality (XR) market and call on the distributor’s business development resources, technical expertise, and unrivalled logistics and financial support to extend and maximise their opportunities.

James Reed, vice president, Endpoint Solutions, UK and Ireland, TD SYNNEX, stated: “The Samsung Galaxy XR is a superb addition to our mixed and virtual reality portfolio and one that provides partners with a technically excellent platform that delivers high performance and superb features and is easy to deploy and manage. TD SYNNEX has been active in this market for several years and we feel there is great potential for the Samsung Galaxy XR, especially in areas such as design, manufacturing and healthcare along with other areas of the public sector.”

The Samsung Galaxy XR is a high-resolution, AI-powered computing platform with spatial audio that delivers clear and immersive user experiences. Developed in partnership with Google and Qualcomm, it features two ultra-high-resolution dual 4K micro-OLED displays, the Snapdragon XR2+ Gen 2 processor, precise eye and hand tracking, and runs on the dedicated Android XR platform.

It is ideal for applications that simulate real-world environments for training, demonstrations, and digital twinning, and for demanding design and rendering solutions. The Samsung Galaxy XR is available to all partners from TD SYNNEX with immediate effect. Partners can get additional benefits by registering as a Samsung One Partner at https://registration.samsungpartnerview.com/uk. For more information about the partnership between TD SYNNEX and Samsung visit: https://trustedadvisor.tdsynnex.co.uk/vendors/samsung/.

Picture: James Reed, TD SYNNEX.

 

Zyxel Networks empowers MSPs and growing businesses to do more with less through latest Nebula update

Identity federation, Passkey and smarter troubleshooting capabilities help MSPs and IT teams streamline workflows and improve user experiences.

HSINCHU, Taiwan, September 1, 2026—Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, today announced the Nebula 20.10 feature release, helping managed service providers (MSPs) and mid-sized businesses to simplify network operations and security, resolve issues faster and support more users and sites with limited technical resources.

As businesses grow, network admins can become weighed down by repetitive tasks. Employee changes, password lockouts, issue diagnoses and hardware replacements often require manual intervention or an on-site visit. For MSPs, this growing workload can place pressure on technical teams and erode margins. Nebula 20.10 turns many of these manual processes into efficient workflows, giving admins simpler access management, clearer network visibility and faster ways to respond when problems occur.

“IT teams today are expected to support more users, sites and services without additional resources,” said Inchen Lin, AVP of Zyxel Networks’ Intelligence Cloud Center. “Nebula has matured alongside our customers over the past ten years, shaped by the real challenges faced by businesses and MSPs. Nebula 20.10 continues that journey by removing more of the repetitive work that slows technical teams down, so they can focus on the work that matters the most.”

Simplifying secure network access
Nebula 20.10 introduces new identity-based access capabilities that make it easier to give the right users secure access to the right services. Key capabilities include:

  • Nebula Identity Federation Service (NID FS): Admins can integrate Nebula Control Center with third-party identity providers such as Microsoft Entra ID, Google Workspace and Okta. Employees can use their existing workplace credentials to securely access company WiFi and VPN services without creating separate accounts.

In multi-tenant environments such as shared offices, users from different organisations can connect to the same WiFi using their own company credentials.

  • Centralised identity management: MSPs and IT teams can federate multiple identity providers through Nebula and roll out access policies across an organisation or branch site at once, reducing repeated setup, orphaned accounts and account administration overhead.
  • Secure passwordless access: Passkey login is now available for credentials created through Nebula Cloud Authentication Server (NCAS), reducing password reset requests while improving protection against credential-phishing attacks.

Proactively resolving issues
The Nebula 20.10 release also gives admins a clearer view of complex network environments and helps MSPs streamline investigation across multiple customers and sites.

  • Advanced network topology: Nebula provides a real-time visual map of how devices are physically connected. It can now also display configurations including VLAN segmentation and link aggregation, helping teams verify setups and troubleshoot.
  • Centralised MSP event logs: MSPs can view event logs from multiple organisations and sites in one place, removing the need to check each environment separately.

Reducing downtime during device replacement
Nebula 20.10 also simplifies hardware upgrades or replacement, alleviating the need for admins to start everything from scratch.

  • One-click device replacement: Admins simply unplug an existing device and connect its replacement, with configurations and licenses transferred automatically. This removes the need for a complete reset and helps reduce network downtime.

Some Nebula 20.10 features require a Nebula Pro Pack or MSP Pack license. For more information, please visit https://www.zyxel.com/nebula

Picture: Inchen Lin, Zyxel Networks.